Does Cyclem offer an item verification service?

No. Cyclem does not offer a verification or authentication service for items before or after the sale. The platform is based on a trust model between users, governed by strict posting rules and a secure payment process.

What protection mechanisms are in place?

Even without an item verification service, Cyclem implements several safeguards:

• automatic moderation of listings (image and metadata analysis),
• a community reporting system,
• secure payment, with funds held until final validation,
• a return policy, allowing the buyer to return the item if it does not meet expectations.

However, Cyclem SA does not act as an expert or arbitrator regarding the authenticity or compliance of items.

Benefits and responsibilities for everyone

For the buyer

• ability to inspect the item upon receipt before final validation,
• a regulated return policy in case of doubt or dissatisfaction,
• secure payment until the transaction is validated.

For the seller

• no prior checks blocking the sale,
• freedom to list items,
• full responsibility for the accuracy and authenticity of the item.

Key points to remember

✔ Cyclem does not offer a verification or authentication service
✔ All items are subject to this, without exception
✔ The seller is responsible for the authenticity and description
✔ The buyer is protected by secure payment and the return policy
✔ Cyclem does not act as an arbitrator or expert

Keywords: no authentication service, seller responsibility, automatic moderation, community reporting, secure payment, return policy