I have an issue with transferring my earnings

If something seems off with your payment, here’s what to do.

Legitimate reasons to contact support

• withdrawal blocked,
• incorrect balance,
• withdrawal pending for more than 8 business days.

Checklist before contacting support

Before reaching out, check:

• ✔ the sale has been validated,
• ✔ your IBAN is correct and Swiss (only Swiss / CH IBANs are accepted),
• ✔ the 8 business days have passed.

If everything is correct and the issue persists, contact support.

Key points to remember

✔ Support only for genuine blockages
✔ Check the sale validation
✔ Verify the IBAN
✔ Wait 8 business days before escalating

Keywords: payment issue, withdrawal blocked, incorrect balance, support, Payrexx