What should you do if a user asks you to pay or sell outside of Cyclem?
If a user asks you to pay or sell outside of Cyclem, you should consider this a red flag.
Cyclem cannot secure a transaction conducted outside the platform. In the case of external payment, the buyer protection no longer applies.
What should you do immediately?
In this case:
- Immediately refuse the request.
- Do not continue the exchange if the person insists.
- Report the user through the app.
👉 Always use Cyclem tools (payment, messaging, delivery) to maintain a secure environment.
Why is this important?
Paying or exchanging outside the platform exposes you to risks such as:
- fraud,
- non-delivery,
- lack of recourse in case of issues.
See also
- Why are payments outside of Cyclem prohibited?
- How to avoid scams on Cyclem?
- What are the signs of suspicious behavior?
Key takeaways
✅ Immediately refuse
✅ Do not continue the exchange if they insist
✅ Report the user
✅ Always stay within the app
Keywords: payment outside Cyclem, selling outside Cyclem, external payment, scam, report user, security