What happens if I can't send the package on time?

If the seller cannot ship the item on time, solutions are available.

From the transaction page

The seller can click on "A problem" and:

• report that they no longer have the item → immediate cancellation,
• request additional time from the buyer.

The buyer can accept or decline the request.

In case of inaction

• The seller receives several reminders and warnings.
• If the deadline is exceeded, the transaction is automatically canceled.
• The buyer is refunded.

Impact on the seller's account

Repeated delays can affect the account's reliability.

Key points

✔ Option to request additional time
✔ Automatic cancellation if not shipped
✔ Reminders sent before cancellation
✔ Repeated delays = impact on the account

Keywords: shipping delay, time extension request, automatic cancellation, warning