How does hand delivery work on Cyclem?

Question

The in-person handover allows the seller and buyer to meet to exchange the item in person, while maintaining a secure framework via the Cyclem app.

Before payment: initial exchanges

Before the purchase:

users can communicate via the item's comment section,
this allows them to ask general questions about the item.

No official meeting can be arranged at this stage.

After payment: arranging the meeting

Once the buyer has made the payment:

private messaging between the buyer and seller is activated,
users can then:

agree on a meeting location,
set a date and time for the in-person handover.

The payment remains secure until the handover is validated.

On the day of the handover

During the meeting:

the seller hands over the item to the buyer,
the seller has a handover code, visible on the transaction page,
the seller shares this code with the buyer at the time of the handover.

Validating the sale

To finalize the sale:

the buyer enters the handover code in the app,
this action validates the transaction,
the sale is then considered complete.

Once the handover is validated:

the transaction is definitively confirmed,
the funds become available to the seller.

Important points to know

The in-person handover is free (no shipping fees).
It is carried out under the responsibility of the buyer and seller.
Cyclem does not intervene in the organization of the meeting.
Code validation replaces the traditional receipt confirmation.

Key takeaways

✅ Private exchanges are possible after payment
✅ The meeting is arranged via messaging
✅ The seller provides a handover code
✅ The buyer enters the code to validate the sale
✅ Validation triggers the seller's payment

Keywords: in-person handover, meeting, messaging, validation code, transaction, secure payment