In which cases am I refunded as a buyer?

Cases eligible for a refund

A refund may occur if:

• the seller does not ship the item within the expected timeframe,
• the package is lost or stolen during transit,
• the seller cancels the shipment (item unavailable),
• you make a compliant return after receiving the item.

Each refund depends on the actual scenario of the transaction.

👉 See: What exactly am I refunded?

Key points

✔ Refund in case of non-shipment or loss
✔ Refund possible after a compliant return
✔ No refund outside the specified cases

Keywords: buyer refund, non-shipment, lost package, stolen package, seller cancellation, compliant return, buyer protection