How to make an offer on an item?

Question

Guided negotiation

Making an offer allows you to propose a price lower than the listed one, in a secure environment.

How does an offer work?

The buyer proposes a price lower than the listed price.
The seller can:

accept,
decline,
or ignore the offer.

As long as the offer is not accepted, there is no commitment.

Communication about offers

Offers appear in a dedicated conversation between the buyer and the seller.
Offers, rejections, or acceptances can be accompanied by a message related to
the offer.

“Free” messages are blocked before the purchase, for security reasons.

If the offer is accepted

The buyer must press "Buy" directly from the accepted offer in the conversation.
The payment is then processed.
The transaction begins as usual.

Transaction tracking

You can track the status of a transaction at any time from the app:

go to the Transactions screen,
select the relevant transaction from the Ongoing transactions.

From this screen, you can:

see the current status (pending, in progress, delivered, validated, etc.),
know what the next step is,
access available actions (message, label, shipments, validation).

Key points to remember

✔ The offer is not binding until it is accepted
✔ The seller is free to respond or not
✔ Payment only after acceptance
✔ Purchase must be confirmed from the accepted offer

Keywords: make an offer, negotiation, accepted offer, payment after acceptance