How do I manage Cyclem emails and unsubscribe?

Cyclem sends two families of emails, and you can unsubscribe from everything that is not essential to the operation of your account.

The two families of emails

• Service emails: order confirmations, shipping, returns, refunds, account security. They are linked to your transactions and cannot be disabled,
• Marketing emails: tips, offers, voucher reminders, invitations to come back to the app, newsletter. They are optional.

Unsubscribe from marketing emails

• every marketing email contains an unsubscribe link at the bottom,
• unsubscribing takes one click, or goes through the email preferences page,
• it applies to all Cyclem marketing emails,
• you can also unsubscribe from the newsletter on the Cyclem website.

Good to know

• the unsubscription takes effect immediately,
• you will keep receiving service emails related to your transactions,
• push notifications are managed separately, in the app settings.

👉 See: How do I manage notifications?

Key points

✔ Service emails: inseparable from your account
✔ Marketing emails: one-click unsubscribe from every email
✔ Effective immediately
✔ Push notifications managed separately

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