Why are payments outside Cyclem prohibited?

Fraud prevention

Payments outside Cyclem are prohibited to protect both buyers and sellers.

Loss of buyer protection

By paying outside the app:

• buyer protection no longer applies,
• Cyclem cannot verify the transaction,
• no refund can be guaranteed.

Main risks

• fraud,
• non-delivery,
• non-compliant item with no recourse.

Even if a seller suggests it, always refuse an external payment.

Key points

✔ External payment = no protection
✔ High risk of fraud
✔ Cyclem cannot intervene
✔ Always pay within the app

Keywords: payment outside Cyclem, fraud, buyer protection, security