Will Cyclem contact me via private message to ask for sensitive information?

No, never.

Cyclem will never ask you for:

  • your password,
  • your bank details,
  • a verification code,
  • sensitive information via private message.

Any such request is fraudulent.

What should you do if this happens?

  • do not respond to the message,
  • do not click on any links,
  • do not share any information,
  • report the account or message through the app.

Key points to remember

✅ Cyclem never asks for sensitive information via private message
✅ Any such request = fraud attempt
✅ Do not share anything and report immediately

Keywords: private message, sensitive information, fraud, phishing, password, bank details, verification code, account security

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