Will Cyclem contact me via private message to ask for sensitive information?
No, never.
Cyclem will never ask you for:
- your password,
- your bank details,
- a verification code,
- sensitive information via private message.
Any such request is fraudulent.
What should you do if this happens?
- do not respond to the message,
- do not click on any links,
- do not share any information,
- report the account or message through the app.
Key points to remember
✅ Cyclem never asks for sensitive information via private message
✅ Any such request = fraud attempt
✅ Do not share anything and report immediately
Keywords: private message, sensitive information, fraud, phishing, password, bank details, verification code, account security