Can I ask the seller a question before buying?

Yes, you can ask the seller a question before purchasing, but within a specific framework.

Before payment

  • you can leave a public comment under the listing,
  • this allows you to ask for details (size, condition, measurements, etc.).

Private messaging is not yet accessible at this stage.

After payment

  • private messaging opens automatically (your conversations are accessible from your profile),
  • you can then freely communicate with the seller.

Key points

✔ Public comments before purchase
✔ Private messaging after payment
✔ All communication must remain within the app

Keywords: seller question, listing comment, messaging, before purchase

Can’t find the answer to your question?

Contact support

This button leads to a contact form, which is the only way to contact Cyclem support directly.